Withdraw Your Balance Back to Your Wallet
When you want to move funds out, head to the withdrawal section inside your fz4 account. Choose the wallet — bKash, Nagad or Rocket — that you want the payout sent to, enter the amount, and submit the request. If your account verification is complete, the request moves through our payout queue. We process withdrawals in the order they arrive, and the
funds land in the wallet number tied to your account. Make sure your registered wallet number matches the one you're withdrawing to — that match is part of how we keep your balance secure.
- Open withdrawal screen — Go to your account wallet section and select the withdrawal option from the cashier menu.
- Pick your payout wallet — Choose bKash, Nagad or Rocket and confirm that the wallet number shown matches your registered account.
- Enter the amount — Type in the amount you want to withdraw — within your available balance — and review before submitting.
- Request submitted — Once submitted, your request enters the payout queue. Completed payouts go to the wallet tied to your fz4 account.